Emergency Room & Immediate Care Services
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Emergency Services
In times of an emergency or unexpected illness, Stamford Health is here for you. We have a variety of options for immediate care depending on your specific situation.
Remember, if you are experiencing a true medical emergency, dial 911.
How To Know Where To Go
| Emergency Department |
Immediate Care Center |
Walk-In Center |
Stamford Health On Call Care (Virtual Care) |
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| Location |
One Hospital Plaza, Stamford | 36 Strawberry Hill Court, Stamford Request Appointment |
292 Long Ridge Road, Stamford | Anywhere Stamfordhealth.org/oncallcare |
| Why To Go |
Critical or suspected life-threatening issue. | Immediate medical attention, but not a life-threatening condition. | When you're seeking primary care services after hours or when your usual physician is not available; must be 14 or older. | When you're seeking primary care services after hours or when you're unable to visit your doctor, or you can't or don't want to leave home. |
| Top Reasons for Visit |
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| Insurance Accepted? |
Yes | Yes | Yes | Yes |
| Appointment Required? |
No Can accommodate patients of all ages. |
Walk-ins accepted; appointments can be scheduled by calling 203.276.4222. | Walk-ins accepted; appointments can be scheduled by calling 203.276.8575. Patients must be over 14. |
No |
About The Emergency Department
Stamford Hospital’s Emergency Department (also called the ER) is a level II trauma center that provides around-the-clock care to over 50,000 patients each year. All of our physicians are specially trained in emergency medicine. Our pediatric specialists have completed additional training in pediatric emergency medicine. The emergency department consists of:
- More than 50 treatment rooms, most of which are private.
- A separate pediatric emergency department.
- An offering of additional services to our senior population through the Geriatric Emergency Medicine Initiative (GEMI) program.
- Support from laboratory and radiology services, as well as access to specialists in all fields of medicine.
What to Expect
We take all life-threatening situations seriously. Because we’re committed to caring for and treating everyone who walks through our doors, our emergency department follows this process:
- You will be triaged. This means a nurse and/or doctor specially trained in emergency medicine will ask you questions about your condition.
- When you’re triaged, we can properly determine how severe your condition is and what tests and treatment may be necessary. For this reason, there is always an emergency physician present to order any tests and begin your treatment right away.
- When we properly assess your condition, you will be taken to the main ED.
Whether you arrive by ambulance, car or on foot, the order in which you are seen is based on the severity of your condition. Triage allows us to prioritize those who have critical or life-threatening emergencies.
Your Care Team
When it comes to true medical emergencies, you can depend upon our experienced team working together for you.
- Your team consists of emergency-trained physicians, physician assistants, nurses, and technicians.
- All emergency department physicians and physician assistants are part of an independent practice called US Acute Care Solutions, the largest physician-owned provider of emergency services in the United States.
- You will receive a separate bill from US Acute Care Solutions for all physician-related services in the emergency department. For any billing questions, please contact US Acute Care Solutions customer service at 1.800.828.0898.
- If you are 65 or older, our geriatric nurse navigators may play a role in your care. These nurses are available during business hours to provide needed services to seniors to encourage independent living in the community. Our team may arrange for visiting nurses, physical therapy, and home health aides before you leave the hospital.
- If you need to be admitted, Stamford Hospital’s ED staff and physicians will work directly with your primary care physician.
Test Results And Discharge
You can expect to receive most test results before you leave the hospital, but a few tests may take an extra few days. The emergency department staff will inform you if you need to follow up for any additional test results. The following are approximate wait times:
- Lab test: 1.5 hours.
- Plain X-ray: 1 hour.
- CT Scan with contrast: 2-4 hours.
- Ultrasound: 1.5 hours.
Right before going home, you’ll receive:
- A summary of your visit.
- Instructions for any required follow-up treatment and referral information.
- Contact information for primary care doctors and specialists.
- Important information about any prescribed medications.
Remember, if you are experiencing a true medical emergency, dial 911.