Emergency Room & Immediate Care Services

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Emergency Services

In times of an emergency or unexpected illness, Stamford Health is here for you. We have a variety of options for immediate care depending on your specific situation.

Remember, if you are experiencing a true medical emergency, dial 911.



How To Know Where To Go

In order to get the most appropriate care, it’s important to know the difference between Stamford Health’s Emergency Department, Immediate Care Center, Walk-In Center and Stamford Health On Call Care. Please review the options below if you’re unsure of where to go.

  Emergency Department
Immediate Care Center
Walk-In Center
Stamford Health On Call Care (Virtual Care)
Location
One Hospital Plaza, Stamford 36 Strawberry Hill Court, Stamford

Request Appointment
292 Long Ridge Road, Stamford Anywhere

Stamfordhealth.org/oncallcare
Why To Go
Critical or suspected life-threatening issue. Immediate medical attention, but not a life-threatening condition. When you're seeking primary care services after hours or when your usual physician is not available; must be 14 or older. When you're seeking primary care services after hours or when you're unable to visit your doctor, or you can't or don't want to leave home.
Top Reasons for Visit
  • Abdominal pain.
  • Alcohol or drug dependence.
  • Burns.
  • Chest pain, pressure, or discomfort.
  • Complications of pregnancy.
  • Emergency situations in older adults, infants, & children.
  • Fainting.
  • Loss of vision.
  • Migraines & headaches.
  • Numbness or paralysis (stroke symptoms).
  • Seizure.
  • Shortness of breath.
  • Sudden change in mental status.
  • Suicidal or homicidal thoughts.
  • Vomiting/diarrhea.
  • Abscesses.
  • Allergies.
  • Breaks & fractures (uncomplicated/simple or suspected breaks or fractures, bone not showing through skin).
  • Bumps & bruises.
  • Cold & flu.
  • Cough.
  • Cuts & lacerations.
  • Ear pain/earache.
  • Migraines & headaches.
  • Nasal congestion.
  • Pink eye.
  • Rash.
  • Sore throat/strep throat.
  • Sprains & strains.
  • Urinary tract infection.
  • Wheezing (ran out of inhaler, mild case).
  • Wounds or lacerations.
  • Certain immunizations & vaccines, most with a doctor's order.
  • Cold/flu or COVID-19 symptoms: please call in advance to schedule a virtual visit.
  • Ear pain.
  • Eye irritation.
  • Flu vaccine by appointment.
  • Minor burns.
  • Rashes.
  • Simple abrasions.
  • Small, uncomplicated injuries not requiring stitches.
  • Sprains/strains/bumps/bruises.
  • Urinary tract infection.
  • Allergies.
  • Cold/cough/fever.
  • Neck/back pain, headache.
  • Rash/skin infection.
  • Urinary tract infection.
  • Vomiting/diarrhea.
  • Yeast infection (women).
Insurance Accepted?
Yes Yes Yes Yes
Appointment Required?
No

Can accommodate patients of all ages.
Walk-ins accepted; appointments can be scheduled on Zoc Doc. Walk-ins accepted; appointments can be scheduled by calling 203.276.8575.

Patients must be over 14.
No


About The Emergency Department

Stamford Hospital’s Emergency Department (also called the ER) is a level II trauma center that provides around-the-clock care to over 50,000 patients each year. All of our physicians are specially trained in emergency medicine. Our pediatric specialists have completed additional training in pediatric emergency medicine. The emergency department consists of:



What to Expect

We take all life-threatening situations seriously. Because we’re committed to caring for and treating everyone who walks through our doors, our emergency department follows this process:

  • You will be triaged. This means a nurse and/or doctor specially trained in emergency medicine will ask you questions about your condition.
  • When you’re triaged, we can properly determine how severe your condition is and what tests and treatment may be necessary. For this reason, there is always an emergency physician present to order any tests and begin your treatment right away.
  • When we properly assess your condition, you will be taken to the main ED.

Whether you arrive by ambulance, car or on foot, the order in which you are seen is based on the severity of your condition. Triage allows us to prioritize those who have critical or life-threatening emergencies.


Your Care Team

When it comes to true medical emergencies, you can depend upon our experienced team working together for you.

  • Your team consists of emergency-trained physicians, physician assistants, nurses, and technicians.
  • All emergency department physicians and physician assistants are part of an independent practice called US Acute Care Solutions, the largest physician-owned provider of emergency services in the United States.
  • You will receive a separate bill from US Acute Care Solutions for all physician-related services in the emergency department. For any billing questions, please contact US Acute Care Solutions customer service at 1.800.828.0898.
  • If you are 65 or older, our geriatric nurse navigators may play a role in your care. These nurses are available during business hours to provide needed services to seniors to encourage independent living in the community. Our team may arrange for visiting nurses, physical therapy, and home health aides before you leave the hospital.
  • If you need to be admitted, Stamford Hospital’s ED staff and physicians will work directly with your primary care physician.


Test Results And Discharge

You can expect to receive most test results before you leave the hospital, but a few tests may take an extra few days. The emergency department staff will inform you if you need to follow up for any additional test results. The following are approximate wait times:

  • Lab test: 1.5 hours.
  • Plain X-ray: 1 hour.
  • CT Scan with contrast: 2-4 hours.
  • Ultrasound: 1.5 hours.

Right before going home, you’ll receive:

  • A summary of your visit.
  • Instructions for any required follow-up treatment and referral information.
  • Contact information for primary care doctors and specialists.
  • Important information about any prescribed medications.

Remember, if you are experiencing a true medical emergency, dial 911.


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