About Virtual Visits With Stamford Health

If you need to see a same-day virtual care provider now, the Stamford Health team can provide the care you need via telehealth. Simply reserve your same-day appointment time. Stamford Health providers are available to provide virtual care every day, 8 a.m. – 8 p.m. (holiday hours vary)., for patients in Stamford, Greenwich, Norwalk, Darien, Westport, Wilton, New Canaan, and throughout Connecticut.

We treat patients ages 14+.


Stamford Health’s virtual care is available 8 a.m. to 8 p.m., all 365 days of the year (holiday hours vary).
Our online doctor visits in Connecticut are available for allergies, cold, cough, fever, neck or back pain, headache, rash or skin irritation, urinary tract infection, vomiting, diarrhea, yeast infection, and more non-life-threatening illnesses.

Before starting an appointment, insurance and/or credit card information will be collected through MyChart. It’s important that you complete the eCheck-in steps to ensure your accurate information is on file.



What To Expect During A Virtual Visit

There are a few things to keep in mind before starting a virtual visit with Stamford Health. Please review the list below before scheduling an appointment.

  • Prior to starting the appointment, the patient will need complete an eCheck-in and provide a reason for the visit, current location (patient must be in Connecticut at the time of the virtual visit), and provide insurance and/or payment information.
  • If the patient is a minor, both the parent and patient must be present for the virtual visit.
  • Stamford Health offers interpreters for virtual visits. Please indicate if this is needed and what language is preferred.
  • Please note that choosing a time slot helps us plan your visit; however, as a walk-in center, there may be patients ahead of you. While we will do our best to see you as close to your selected time as possible, the visit times cannot be guaranteed.
  • After a visit, all information will be documented within a patient's health record, including any referrals or follow-up orders. Stamford Health providers will be able to view this virtual visit as part of your care history.

Download MyChart Apps


Virtual Care FAQs

  • How does a virtual visit work?
    To get started, visit our Virtual Care scheduling page to see the availability for a same-day visit. You can also see a "Virtual Care" appointment option when logged into your MyChart account.

    Select your preferred time and follow the steps to schedule your appointment. You will be prompted to log into your MyChart account, create a new account, or continue as a guest. Once you schedule your appointment, you will be prompted to begin eCheck-in. eCheck-in is a required step before you are able to start your visit. Please log in at the time of your visit. Your scheduled appointment time should be considered a reservation; your actual start time when the provider joins the visit may fluctuate based on patient volume.
  • What do you need for a virtual visit?
    To begin a virtual visit, you need to have a smart device with video capabilities and payment information (credit card or insurance card). You must also physically be in Connecticut.
  • Can you receive prescriptions from a virtual visit?
    Yes, depending on your clinical presentation, our providers can prescribe medications during a virtual visit.
  • After a virtual visit, are you able to access a summary of what was discussed?
    Yes, you will be able to access a summary of the visit through your MyChart account. If you’re a patient within the Stamford Health system, any notes or follow-ups will also be available to any other providers on your care team.

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