This document was last updated on July 29, 2020.
Stamford Health is firmly committed to protecting the privacy of its online users: patients, families, donors, the media, and others. We do not collect personally identifiable information about individuals, except when it is knowingly provided by such individuals. We do not share voluntarily provided, personally identifiable information for any purpose other than its intended use. The only exception is described under "Donations and Fundraising Events" (below).
We continuously try to improve the security of our information systems. While we have many security measures to protect electronically transmitted information and frequently review and try to improve the security of our site, we can't guarantee that a third party won't gain access to information provided to this Web site.
How Do We Collect Personal Information?
Many areas of the Site can be visited without submitting any personally identifiable information. However, there are some areas that require an account to access.
We collect personal identification information from You that You provide to Stamford Health when You:
- Subscribe to our newsletters
- Respond to a survey
- Fill out a form
- Register for an event
- Send a cheer card
The information that You provide and Stamford Health collects may include Your:
- First and Last Name
- Contact information, such as
- Mailing Address
- Phone Number
- E-mail Address
- Date of Birth
- Insurance information
- Other personal information You provide to Stamford Health
How Do We Use This Information?
- To improve customer service
- Information You provide helps us respond to Your customer service requests and support needs more efficiently.
- To improve user experience
- We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site
- To improve our Site
- We may use feedback Users provide to improve Stamford Health services.
- To process payments
- We may use the information Users provide about themselves when seeking services to provide service to that order. Stamford Health does not share this information with outside parties except to the extent necessary to provide the service
- To run a promotion, contest, survey or other Site feature
- To send Users information they agreed to receive about topics We think will be of interest to them.
- To advise Users of survey results, or if they won a contest
- To send marketing communications (such as periodic emails, direct mail, targeted advertisements)
- We may use the email address or mailing address to send User information and updates pertaining to their request
- We may use the email address to respond to User inquiries, questions, and/or other requests.
- If User decides to opt-in to our mailing list, they will receive emails/direct mail that may include company news, updates, related product or service information, etc
- If at any time the User would like to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email
- For the purposes specified at the time of collection
- There may be other purposes that are specified when the information is collected
- As content on the Site, when uploaded by a User or with User's permission
- We may permit a User to upload pictures or comments to the Site
- As otherwise required or permitted by law
- There may be times when the law permits or requires Stamford Health to use information for other purposes
If you provide contact information such as your telephone number on-line you may be contacted by a representative of Stamford Health in order to provide you with the information you requested. Communications with or through the Site are not intended to and do not establish a patient-physician relationship, nor does it constitute the provision of health care services. A Notice of Privacy Practices pursuant to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) is made available at the time any prospective or actual patient first receives services from Stamford Health).
A User may be required to provide certain information to access certain areas of the Site. For example, some areas of the Site may require use of a username and password.
Certain information that is provided to the Site may not be private. Most areas of the Site can be viewed by the general public. You may be permitted to post certain content for public viewing on the Site. We have no control over, and disclaim responsibility or liability for, how other Users may respond to, use or misuse the content that You post for public viewing on this Site, or for any actions taken by other Users related to content that You post on the Site. Please consider carefully the information that You choose to post for public viewing on the Site.
What Information is Automatically Collected?
We collect certain information automatically, including:
- The IP address of the computer You are using;
- The date and time You are connecting to the Site;
- Website analytic data;
- Technical information about Your computer, such as the operating system, the browser and the Internet service providers You are using, and other similar information.
This information is not considered personally identifiably unless it is combined with contact information, account information, or other information that is unique to You. We only combine automatically collected data with identification data if it is necessary to do so to complete a task You have asked us to perform (for example, to troubleshoot a problem You are having with the Site) or if Stamford Health tells You (for example, if You fill out a form the tells You it will be matched with automatically collected data).
Web browser cookies
Google Analytics Notice
California Do Not Track Notice
Your California “Shine the Light” Privacy Rights
Upon your request, submitted to [insert email address], We will advise you of any categories of personal information that We disclose to third parties, and (to the extent We know) whether those third parties use that information for their direct marketing purposes. If We provide Your personal information to a third party, We do not allow that third party to use that information for marketing their services, unless You have consented to that use.
How Do We Protect Your Information?
We use reasonable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Your personal information, username, password, transaction information and data stored on our Site. However, it is impossible to guarantee security of any website, or of data transmitted over the Internet. While We seek to protect information, We cannot guarantee the security of any personal information You provide through the Site. It is important that You are careful when You provide private information online, that You use a secure connection, and that You protect your username and password.
How Do We Share Your Personal Information?
We do not sell, trade, or rent Your personal identification information to others.
We may share information about visitors to the Site:
- With our business partners, trusted affiliates and advertisers to help provide services that are described above and on the Site.
- With third party service providers that help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys, if You have agreed to receive them.
- With companies that provide services to us, such as advertising partners, website hosting services or credit card processing services.
- With companies that are disclosed to You at the time You provide the Information.
- Authorized third-party vendors and service providers. We may share your information with third-party vendors and service providers that help us with specialized services, including billing, payment processing, providing medical advice for telemedicine services, management and hosting of telemedicine services, customer service, email deployment, business analytics, marketing (including but not limited to advertising, attribution, deep-linking, direct mail, mobile marketing, optimization and retargeting) advertising, performance monitoring, hosting, and data processing. These third-party vendors and service providers may not use your information for purposes other than those related to the services they are providing to us.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. Stamford Health does not endorse the products of those companies, does not control the content or links that appear on these sites and is not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Protecting Children's Privacy
The Site is intended to be used by individuals over the age of 13. We do not knowingly collect personal information from children under 13 years of age. If We become aware that We have collected personal information from a child under 13 years of age, We will promptly remove such information. If You believe We have collected information from Your child, please notify us through "Contact Us".
Access from Outside the United States; Acceptance of Policy
We collect and use information as reasonably necessary to fulfill requests by Users, to operate our business, and to comply with law. By using this Site, You signify Your acceptance of this policy. If You do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed Your acceptance of those changes.
ATTN: Marketing Dept.
1351 Washington Blvd., 6th Floor
Stamford, CT 06902 USA