Billing And Financial Assistance

Stamford Health offers a variety of payment options for you and your family, as well as services and tools to help you understand your bill and better navigate the billing process.

Paying Your Bill

Pay with our online bill pay system:

Online bill pay allows you to quickly and securely pay your hospital or medical group bill online with a credit card. Plus, payments are a one-time process, so you won't be asked to create an account.

Please view this document to read Stamford Health’s notice of patient protections under the federal No Surprises Act.
  • Need to pay by mail?

    For Stamford Hospital, checks are payable to “Stamford Hospital” and can be mailed to:

    The Stamford Hospital
    PO Box 781018
    Philadelphia, PA 19178-1018

    For Stamford Health Medical Group, checks are payable to “Stamford Health Medical Group” and can be mailed to:

    Stamford Health Medical Group
    PO Box 780382
    Philadelphia PA 19178-0382

  • Need to pay in person?

    Pay At This Location In Person:

    Stamford Hospital
    Cashier’s Office
    1 Hospital Plaza
    Stamford, CT 06902

    Accepted Payment Methods: Cash, Checks, Credit Card (Mastercard, Visa, American Express, Discover), Bank Payments (ACH)*
    *Bank Payments (ACH) only accepted for Stamford Hospital Charges

  • Notice of Privacy Practices

    Please click the links below to download our Joint Notice of Privacy Practices in the following languages:

Billing Questions & Support

Common Questions

  • Can I speak to someone regarding my bill?

    Our Customer Service Representatives are here to assist you from 9:00am-5:00pm, Monday-Friday at 203.276.7572.

    Additionally, payment arrangements may be made by contacting Customer Service at 203.276.7572.

  • Having Difficulty Paying Your Bill?

    Our Patient Financial Counselors are here to assist you from 8:30am-4:30pm, Monday-Friday. Our office is located at One Hospital Plaza, Stamford, CT 06902. Appointments may be made by calling 203.276.7515 or 203.276.4831.

  • Why did I receive separate bills for the hospital and the doctor(s)?
    A separate bill will be generated for professional services provided by the doctors responsible for diagnosing and interpreting test results while you were a patient. Pathologists, radiologists, cardiologists, and other specialists perform these services and are legally required to submit separate bills. If you have questions about these bills, please call the number printed on the statement you received from them.
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We’re here for you to answer any questions about costs and billing options for our hospital services.
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See how our  Financial Assistance Program may be able to help you and your family  reduce the financial burden of emergency and medically necessary services.

Insurance Questions & Support

Common Questions

  • What does "in-network" and "out-of-network" mean?

    If you receive your health care services from a hospital, physician, or other health care provider that participates in your health plan, they are often referred to as "in-network." Hospitals, physicians or other health care providers who do not participate in your health plan may be referred to as "out-of-network."

  • Where can I find information about Medicare?
    Go to This website is managed by the Centers for Medicare & Medicaid Services to aid consumers with questions regarding Medicare
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The Stamford Health Medical Group accepts insurance plans from most major health insurance providers.  Find your provider and confirm coverage before your appointment.
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We recommend that you take advantage of our Cost Estimator Tool to review any projected costs that might be associated with your upcoming visit.

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