Donna Brace Ogilvie Volunteer Resource Center
Helping you to help make a difference at Stamford Health
As part of our Planetree philosophy, Stamford Health is committed to personalizing the healthcare experience for our patients, families, and volunteers. As a volunteer, our staff will mentor and guide you to ensure that you’re well-matched and well-recognized for your individual strengths and talents. You can choose from a broad selection of opportunities that fit today's busy lifestyles, while at the same time maintaining a focus on the needs of our patients.
There's a fit for everyone, from teenagers to adults!
Current Volunteer Opportunities
*New Volunteer Opportunity* Ambassador
To provide our patients and guests with the best possible experience, we are recruiting volunteers who are empathetic, non-judgmental, friendly, outgoing, and enjoy being on the move.
Activities Volunteers will perform include the following:
- Meet and greet guests with a warm welcome
- Direct and/or escort guests to their destination
- Transport patients or guests via wheelchair to treatment areas or upon discharge
- Visit with patients or guests who need companionship
- Communicate information to patients or guests
- Provide blankets or comfort items as needed
Volunteers assist guests by answering questions and phones, and relaying basic patient and hospital information. There are several desks throughout the Hospital and Tully Health Center. Each functions differently according to their location and the guests they serve. Volunteers are highly visible; being the first encounter a visitor has and sets the tone for a positive experience. Great customer service skills are essential.
Reception and Treatment Areas
Volunteers are welcomed in other departments as well. Responsibilities will vary according to the departments' needs, but basically be assured that a warm reception, registering the patient in some cases and some general clerical duties might be required. Training and expectations by the staff will be offered.
Volunteers are assigned to a patient unit where they assist the nursing staff by rounding on patients to tend to their non-medical needs, visit with a lonely patient, adjusts a pillow, remove a food tray, or most important, bring patients' concerns to the appropriate staff member. Patients are more comfortable sharing with volunteers because they don't want to "bother" the staff.
Volunteers provide clerical, computer and project assistance to staff. Assignments are based upon experience and interest. They may include organizing filing, make packets or data entry. Computer assignments may include researching information for a special project or assisting with data entry.
Volunteers are an essential presence in this department. They are a liaison between patients, families, and staff. By relaying information regarding time it will take for test results, holding a hand or offering a beverage if permitted, anxiety is lessened knowing they are not forgotten.
Bennett Cancer Center
Greeting patients, offering directions or assistance with a wheelchair if necessary, sets the tone for the and warm environment the center is known to be. Caring volunteers assist in outpatient Medical Oncology where patients stay for long periods of time receiving chemotherapy. Conversation and smiles are part of the treatment.
Immediate Care Center (ICC)
Volunteers are very helpful in the reception area where they interact with patients waiting to be seen. Volunteers may accompany a patient to the treatment area and stay with them if they are anxious or alone. Chatting with the patient cuts down on their anxiety and lets the patient know they are in a safe and caring facility.
Planetree Comfort Programs
A sampling of a few of our special programs:
- Tender Touch offers patients a gentle hand massage, bringing relaxations and the comfort of human touch.
- Healing Hounds is a pet therapy program where owners bring their dogs to visit patients to offer diversion and comfort.
- HAHA - Health and Humor Associates are our hospital trained clowns. They are low keyed in their act and sensitive to our patients, visitors, and staff.
- NODA - No One Dies Alone is a program where volunteers can give the greatest kindness of sitting bedside with patients during their final hours. Some patients have outlived their families and friends, or families are out of town and can't be there in time. Volunteers go through special training and are notified by email when a vigil is called or companionship is needed for a lonely patient.
Supporting Our Dementia Patients
For more information, call Alesandra Fedele, Patient-Centered Services Coordinator at 203.276.6106 or email firstname.lastname@example.org
There are many forms of Dementia; Alzheimer's is one of them. In CT, almost 80,000 people are affected by the disease and nearly 180,000 Dementia Caregivers.
The Alzheimer's Association is collaborating with Stamford Hospital on a vital initiative to support our dementia patients. As a volunteer at Stamford Hospital, you'll help provide activities for patients with memory impairment to support patients and families in making their hospital stay more comfortable and familiar with tool kits provided by the Alzheimer's Association.
Please contact us regarding these opportunities.
How to Apply
The first step to joining the Stamford Health team is filling out our adult volunteer application or calling the Donna Brace Ogilvie Resource Center. After we receive an application, we will review the information and if there is an open position that's a good fit, we contact you to set up an interview. All new volunteers are required to attend an orientation session.
- Administrative work in various departments (Finance, Marketing, and others)
- Helping with community events and fundraisers
- Playing an instrument or sharing other talents
- Working on patient care units
Volunteers (14 to 18 years of age)
Stamford Health welcomes students ages 14 and older who are interested in volunteering in a professional medical environment. We onboard the Junior Volunteers in the Fall and Summer only.
To be considered as a volunteer, you’re required to complete 50 hours of service for the school year from 3p.m. to 5p.m. no weekends. If volunteering in the summer you must complete 25 hours and must be able to dedicate your time to our 6 week program, minimum of two (2) hours on a weekly schedule no weekends. This is required upon issuing any recommendations.
Junior volunteers will first need to fill out the application form, which includes a 150-word essay that explains why you’d like to volunteer. We want you to illustrate the qualities that make you an exceptional candidate.
Along with the application form, the following forms need to be completed as well:
- Health Reference - A completed application consists of your immunization record including your PPD test for tuberculosis (within the last 12 months).
- Parent Permission - A parent or legal guardian will need to sign the permission slip.
- Teacher/Guidance Counselor Recommendation and Essay - A teacher or counselor will need to fill out the recommendation and mail it in a separate envelope.
All completed forms must be: scanned and emailed to: email@example.com or faxed to: (203) 276-6121.
You may also mail completed forms to:
Volunteer Services Dept.
P.O. Box 9317
Stamford, CT 06904-9317
The deadline for our Fall Program is September 7, 2018. The orientation date will be held on the 8th of October from 9am to 1pm. This is a mandatory requirement.
Aside from becoming part of the hospital family, you’ll benefit from:
- Discounted membership to the Sarner Health & Fitness Institute during a volunteer tenure
- Free flu shots
- Participation in events and lectures sponsored by Stamford Hospital
- Letters of reference
- Opportunities to join hospital committees
- Participation in the employee credit union
- Participation in the Concierge program which offers restaurant and entertainment discounts and other perks
Your placement as a volunteer is based on skills, interests and availability. All volunteer positions are subject to an assessment period and the satisfaction of the department and the volunteer. Acceptance and placement as a volunteer is not guaranteed to any applicant.