Stamford Health’s COVID-19 Hotline

Patient and Visitor Safety

Feel confident and comfortable in all Stamford Health facilities because we are taking steps to ensure your safety and the safety of others.

Stamford Health continues to:

• Follow standard and robust infection prevention measures
• Monitor patients and staff for symptoms
• Urge staff to stay home if they are not feeling well

We are pleased to welcome visitors on a limited basis, following the safety precautions and guidance outlined below.

• Visitors must be 18 and older.

• Patients admitted for overnight stays excluding those with COVID-19 or on airborne precautions, may have one visitor per day, between the hours of 2 and 6 p.m.

  • Exceptions to this policy may be granted on a case-by-case basis. Some examples of circumstances that warrant exceptions would include patients who are actively approaching the end of life and patients with a disability requiring assistance from a support person or family member.

• One visitor may accompany patients into the Emergency Department.
• One visitor may accompany patients to some procedural areas. Each department or area will give specific instructions to patients in advance of their procedure.
• Visitors from states listed on the travel advisory, pursuant to Governor Lamont's Executive order, will be asked to leave by front desk staff unless they can attest to self-quarantining for 10 days after returning from the state in question.
• Visitors must wear a mask throughout their visit and this will be strictly enforced with no exceptions. Any visitor found not wearing a mask will be asked to leave.
• Visitors must enter through the Stamford Hospital Bennett Medical Center campus or the Medical Office Building.
• Visitors will be asked to stay in the patient’s room for the duration of their visit, unless otherwise requested by a member of the care team.
• Neonatal ICU (NICU) and pediatric patients may have two parent/guardian visitors.
• Labor and delivery patients may have one designated support visitor 24/7.
• All visitors will be screened for COVID-19, including a temperature check and recent travel history. Stamford Health follows CDC Guidelines. For the most recent travel advisories please visit CT.Gov.
• Kitchenettes, refrigerators, microwaves, etc. are not available at this time. Thank you for keeping all food in the patient room.
• If visitation is not an option, we are happy to work with you to set up a virtual visit with your loved one or a member of their care team.