Insurance FAQs

  • Q: How do I know if my health plan includes Stamford Hospital?
    A: Stamford Hospital participates in most major health plans in Connecticut. In addition, please review your health plan provider directory and/or consult with your health plan directly to confirm coverage. Visit the following page to view a list of our accepted health plans.
  • Q: How will Stamford Hospital know in which health plan I participate?
    A: Please present your current health plan identification card when you register for inpatient or outpatient services at Stamford Hospital.
  • Q: What does "in-network" and "out-of-network" mean?
    A: If you receive your health care services from a hospital, physician or other health care provider that participates in your health plan, they are often referred to as "in-network." Hospitals, physicians or other health care providers who do not participate in your health plan may be referred to as "out-of-network."
  • Q: How do I know if my health plan requires a referral, precertification or authorization for a service?
    A: It is recommended that you contact your health plan or provider directly, if you have any questions or concerns about precertification or preauthorization, by calling the customer service phone number listed on your identification card.
  • Q: What should I do if my health plan includes Stamford Hospital as a participating provider, but I receive an explanation of benefits stating I am out-of-network?
    A: Consult your health plan.
  • Q: Where can I find information about Medicare?
    A: Go to website is managed by the Centers for Medicare & Medicaid Services to aid consumers with questions regarding Medicare
  • Q: What if I have questions on my bill?
    A: If you have questions about your Stamford Hospital bill, or feel that it is incorrect, call 203.276.7572, Monday-Friday, 9am–5:00pm. Please have the Patient’s name, account number listed on the bill, or the patient’s social security number ready when you call. You can also e-mail your questions to us.

Our website uses cookies

This website uses cookies to give you the very best experience. Your continued use of this site is considered permission by you to use cookies in this manner. Please review our Privacy Policy and Terms of Use for more information about the data we collect and the types of cookies we use. Please note, if you link off our website to a 3rd party site of any kind, that website has its own terms and conditions.