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Published on September 21, 2020

A Doctor's Guide to Virtual Care

Lisa Chang Schlussel, DO, Family Medicine

Connect with a Doctor Anytime, Anywhere

Learn more about virtual care offerings through Stamford Health.

Explore Your Options

Even before the COVID-19 pandemic, doctors and patients both were exploring new and innovative approaches to medical care. One of these approaches is virtual care, also called telemedicine, telehealth or simply an online doctor visit. 

What are your options for virtual care at Stamford Health?

We’re pleased to offer you virtual care so you can connect with a doctor who meets your needs.

Get the App

If you need to see a doctor now, the Stamford Health On Call Care team can provide the care you need 24/7 without an appointment. Look for Stamford Health On Call Care in the App Store or on Google Play.

Book a Virtual Care Appointment

See a Stamford Health Medical Group primary care doctor or specialist during offices hours to get the care you need. Make a virtual appointment online—it’s that easy!

When should you use virtual care?

Many patients around the world connect with doctors of all kinds, for all purposes except life-threatening situations that require a call to 911 or a trip to the emergency room, or illnesses that require a physical examination. Virtual care treats symptoms and conditions such as:

  • Allergies
  • Cold, cough and fever
  • Neck and back pain
  • Headache
  • Rash or skin infection
  • Urinary tract infection
  • Vomiting or diarrhea
  • Yeast infection (women)

See also: where to go if you need care right away.

Is virtual care effective?

Yes- Virtual care is 100% effective, accessible and accommodating if used for the right purpose. Stamford Health Medical Group doctors offer the following advice for making the most of your virtual care appointment:

1. Plan ahead – Check with your insurance to make sure virtual health visits are covered. Make sure you have a pair of headphones on hand and are properly set up technologically.
2. Prep your environment — Find a comfortable, quiet space so you can exchange meaningful dialogue with your doctor. Try your best to eliminate any sources of background noise and give yourself as much privacy as possible—you deserve it!
3. Take your vitals, if possible — Your doctor may ask if you’re able to take your vital signs. If you can, weigh yourself beforehand and measure your blood pressure at home. Blood pressure monitors are inexpensive and may be covered by your insurance provider in certain situations.
4. Come with questions — Regardless of how you meet with your doctor, it’s always a good idea to come prepared with a list of questions related to your condition or overall wellbeing.
5. Remember your medications — Write down your current medications, including any vitamins or supplements, and the dosage in case your doctors asks.

At Stamford Health, the doctor is always in. We look forward to caring for you.

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